| Job Location | Dubai, United Arab Emirates |
| Education | Graduate |
| Salary | Not Mentioned |
| Industry | Customer Service / Telecalling |
| Functional Area | Not Mentioned |
Customer Service AssociateJob Location : UAEJobs Responsibilities:•Answer inbound calls, respond promptly and professionally to customers’ inquiries about products and services.•Manages and updates order details using ERP System in a timely manner.•Receiving orders, ensure accuracy in billing charges, payments and dispatch of SKU’s based on PO.•Working with sales, production and planning team to create better methods to address customer complaints.•Review customer accounts and transactions while resolving issues, handling complaints and returns.Jobs Requirements:•Bachelor’s degree or equivalent.•Proven customer support experience.•Excellent communication and presentation skills.•Familiarity with IMS and ISO Certifications requirements and practices.
Keyskills :
Familiarity with IMS and ISO Certifications requirements and practices
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