| Job Location | Dubai, United Arab Emirates |
| Education | Not Mentioned |
| Salary | $500 - $1,000 |
| Industry | Internet & E-commerce |
| Functional Area | Not Mentioned |
Job Title: Customer Service & Operations ExecutiveLocation: Dubai, UAESalary: AED 2,500 + AED 500 performance-based earningsRequirements:?Must be an Arabic speaker?Must have their own visa with NOC.? Previous experience in e-commerce is advantageWe are seeking a motivated and detail-oriented Customer Service & Operations Executive to join our team in Dubai. The ideal candidate will be responsible for maintaining excellent customer relationships, ensuring operational efficiency, and supporting supplier relations.Key ResponsibilitiesSupplier Relations:?Maintain strong relationships with existing suppliers.?Identify and onboard new suppliers monthly.Customer Service:?Respond promptly to customer inquiries, ensuring responses drive sales.?Follow up with potential customers and handle complaints efficiently.?Track customer satisfaction and resolve issues to enhance service.Order Management:?Confirm orders via phone calls and WhatsApp and fulfill them the same day.?Verify accuracy of all orders before dispatch and coordinate deliveries.Content Posting:?Post engaging content daily, including product videos.?Collaborate with the marketing team and monitor content performance.Reporting & Collaboration:?Provide daily operational reports and track performance metrics.?Work closely with other departments and attend team meetings.General Guidelines:?Maintain professionalism and follow company policies.?Ensure timely and efficient task completion.Qualifications:?Experience in customer service and operations is preferred.?Strong communication and organizational skills.?Ability to multitask and meet deadlines.?Proficiency in managing supplier relations and product listings.Join our team and contribute to a dynamic environment where your skills and dedication will make a difference.
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