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Customer Service Agent and Administrative Assistant

1.00 to 10.00 Years   Dubai, United Arab Emirates   11 Oct, 2022
ANHAR ALHAYAT FOODSTUFF TRADING
1 Jobs Openings
Job LocationDubai, United Arab Emirates
EducationNot Mentioned
Salary$500 - $1,000
IndustryFood & Beverage Production; Internet & E-commerce
Functional AreaNot Mentioned

Job Description

Our company is currently looking for a Filipina Customer Service Agent for our food e-commerce that will also serve as an Administrative Assistant of the company. Preference will be given to applicants with barista experience of at least 1 to 2 years. This entry-level position has a salary package of 3000 Dhs plus all other benefits per UAE labor law.

  • Evaluate customer requirements and take appropriate measures to ensure optimum satisfaction.
  • Cater to client queries by providing accurate data using appropriate communication channels.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Stay up-to-date with the organizations new regulations, products, and service launches through efficient communication with the management.
  • Troubleshoot and resolve product issues and concerns.
  • Assist in administrative work in the company
  • Assist with other staffs work whenever necessary

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