| Job Location | Dubai, United Arab Emirates |
| Education | Diploma; Graduate |
| Salary | Not Mentioned |
| Industry | Customer Service / Telecalling |
| Functional Area | Not Mentioned |
Customer Service AgentJob Location : UAEKey Responsibilities :•Handle customer inquiries and requests through multiple channels (phone, email, chat)•Process customer orders and provide order status updates•Address and resolve customer complaints professionally and efficiently•Maintain accurate records of all customer interactions•Follow up with customers to ensure satisfaction•Collaborate with other departments to resolve complex customer issues•Meet designated performance metrics and quality standardsRequired Qualifications•Fluency in English or Arabic (bilingual capabilities are a plus)•Previous customer service experience preferred•Excellent verbal and written communication skills•Strong problem-solving abilities•Basic computer proficiency•Ability to work in a fast-paced environment•High school diploma or equivalent
Keyskills :
Basic computer proficiency
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