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Customer Service Agent

1.00 to 10.00 Years   Dubai, United Arab Emirates   02 Sep, 2024
AAD CALL CENTERS
4 Jobs Openings
Job LocationDubai, United Arab Emirates
EducationNot Mentioned
Salary$500 - $1,000
IndustryAdministration Support Services
Functional AreaNot Mentioned

Job Description

  • Gauge client requirements to offer the perfect solution through fruitful interaction.
  • Offer appropriate details about the company using relevant tools and software to inform the customers about ongoing projects or other information.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Maintain a systematic list of all customer data consisting of interactions, documents, and other relevant details.
  • Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.
  • Troubleshoot and resolve product issues and concerns.

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