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Customer Service Agent

0.00 to 1.00 Years   Dubai, United Arab Emirates   11 Aug, 2024
Al Hani Group
1 Jobs Openings
Job LocationDubai, United Arab Emirates
EducationCertification / diploma
Salary$500 - $1,000
IndustryAdministration Support Services
Functional AreaNot Mentioned

Job Description

  • Identify and assess customers? needs to achieve satisfaction.
  • Offer appropriate details about the company using relevant tools and software to inform the customers about ongoing projects or other information.
  • Adhere to strict deadlines for solving project-related issues and provide appropriate suggestions for achieving the desired results.
  • Keep records of customer interactions, process customer accounts and file documents.
  • Interact with the senior management to understand updated organizational policies and new products.
  • Identify practical challenges in a project to rectify the issues for final delivery.

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