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Customer Service Agent

1.00 to 10.00 Years   Dubai, United Arab Emirates   02 Aug, 2024
SHAVAIZ SHAVAIZ FOR MARKETING SERVICES VIA SOCIAL MEDIA CO
3 Jobs Openings
Job LocationDubai, United Arab Emirates
EducationNot Mentioned
SalaryNot Mentioned
IndustryTelecommunications
Functional AreaNot Mentioned

Job Description

  • Understand the demand of consumers to provide timely service and solutions.
  • Utilize available resources to offer precise information in a clear and concise manner.
  • Manage consumer queries and complaints in real-time by offering practical solutions, ensuring complete problem resolution.
  • Create a concise report on client interaction to facilitate a swift decision-making process.
  • Collaborate with the managers to stay informed about changes in company rules and new projects.
  • Troubleshoot and resolve product issues and concerns.

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