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Customer Service Agent

0.00 to 1.00 Years   Dubai, United Arab Emirates   28 May, 2024
Al Rimal Group
1 Jobs Openings
Job LocationDubai, United Arab Emirates
EducationHigh school or equivalent
SalaryNot Mentioned
IndustryAdministration Support Services
Functional AreaNot Mentioned

Job Description

  • Gauge client requirements to offer the perfect solution through fruitful interaction.
  • Provide accurate, valid and complete information by using the right methods/tools.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Maintain a systematic list of all customer data consisting of interactions, documents, and other relevant details.
  • Interact with the senior management to understand updated organizational policies and new products.
  • Troubleshoot and resolve product issues and concerns.

Keyskills :

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