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Customer Service Agent

1.00 to 10.00 Years   Dubai, United Arab Emirates   10 Jun, 2023
Holidays Island Tours & Travels
2 Jobs Openings
Job LocationDubai, United Arab Emirates
EducationHigh school or equivalent
Salary$1,000 - $1,500
IndustryTravel Agency; Tourism, Museum, & Cultural
Functional AreaNot Mentioned

Job Description

  • Evaluate customer requirements and take appropriate measures to ensure optimum satisfaction.
  • Offer appropriate details about the company using relevant tools and software to inform the customers about ongoing projects or other information.
  • Ensure resolving doubts and queries of customers by providing accurate and suitable information within set deadlines.
  • Compile in-depth data of each customer in a segregated database containing detailed info about each interaction.
  • Stay up-to-date with the organizations new regulations, products, and service launches through efficient communication with the management.

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