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Customer Service Agent

1.00 to 3.00 Years   Dubai, United Arab Emirates   07 Nov, 2022
Lazru Cosmetics Trading L.L.C
1 Jobs Openings
Job LocationDubai, United Arab Emirates
EducationNot Mentioned
SalaryNot Mentioned
IndustryPerfume & Cosmetics; Other Healthcare Services
Functional AreaNot Mentioned

Job Description

  • Deal directly with customers via email using Zendesk customer support software
  • You will be responsible for responding to and following up on support requests
  • Recording details of requests, comments and complaints
  • Handle complaints and provide appropriate solutions
  • Understand the demand of consumers to provide timely service and solutions.
  • Refer important insights and unresolved customer complaints to supervisor
  • Active participation in the further development of customer support

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