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Customer Service Agent

2.00 to 5.00 Years   Dubai, United Arab Emirates   19 May, 2021
Job LocationDubai, United Arab Emirates
EducationNot Mentioned
SalaryNot Mentioned
IndustryMarketing
Functional AreaNot Mentioned

Job Description

Managing incoming calls and customer service inquiries.Generate leads that develop into new customers.Identify and assess customers? needs to achieve satisfaction.Provide accurate, valid and complete information by using the Light methods/tools.Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Follow communication procedures, guidelines and policies.Handle Emails, Social Media, Web Chat.

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