| Job Location | Dubai, United Arab Emirates |
| Education | Not Mentioned |
| Salary | $1,000 - $1,500 |
| Industry | Accounting |
| Functional Area | Not Mentioned |
Elpan General Trading LLC is the exclusive distributor of HEAD Tennis equipment in GCC.As our business is expanding, we have an opening for a Customer Service Advisor, reporting to the General Manager.Position:Customer Service AdvisorRole:Your primary role will be to provide direct and indirect assistance to customers in order to ensure customer satisfaction and maximize sales.Experience in customer service with on-line trading platforms will be considered an advantage.Main ResponsibilitiesMaximize sales by providing first class service to potential customers.Manage complaints and assure customer satisfaction.Monitor inventory of goods available in the store and assist is stock taking.Support the execution of strategic and operational plans and programs, such as marketing promotions, participation in exhibitions, and other public relations activities.Support plans to penetrate the Tennis Academies market.Submit periodic reports and analysis to direct reporting manager as required.Report on competitive activity that you become aware of.Provide stringing service to customers (you will receive training) and promote such service in every opportunity to maximize revenue of stringing service and sale of strings.Support the preparation of Reports with views and recommendations.Follow up all government regulations and related procedures and practices; ensure that the company abides by those rules and regulations.Reporting:For all operational activities report to the General Manager.
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