| Job Location | Dubai, United Arab Emirates |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Call Centers & Customer Care Outsourcing |
| Functional Area | Not Mentioned |
Black & Grey HR is hiring for a Gaming business in UAE. Our client is looking to hire a Relationship Manager to maintain strong relationships with our companys clients to boost our brand and profits in the long-run.<br /><br />- Understand customer needs and develop plans to address them<br />- Identify key staff in client companies to cultivate profitable relationships<br />- Resolve customer complaints quickly and effectively<br />- Forward upselling and cross-selling opportunities to the sales team<br />- Promote high-quality sales, supply and customer service processes<br />- Aim to preserve customers and renew contracts<br />- Approach potential customers to establish relationships<br />- Gain solid knowledge of competitors<br /><br />Requirements<br />- Minimum 2-3 years experience of working in a customer relations/VIP manager role within the Indian gaming space<br />- Knowledge of customer relationship management (CRM) practices<br />- Experience in sales or customer service is preferred<br />- Problem-solving attitude<br />- Excellent communication skills<br />- Aptitude for fostering positive relationships<br />- Teamwork and leadership skills<br />- Customer-oriented mindset<br /><br />Benefits<br />Attractive salary + Benefits.<br />
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