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Customer Care Executive

1.00 to 10.00 Years   Dubai, United Arab Emirates   09 Jan, 2025
Job LocationDubai, United Arab Emirates
EducationNot Mentioned
SalaryNot Mentioned
IndustryCall Centers & Customer Care Outsourcing
Functional AreaNot Mentioned

Job Description

  • Identify and assess customers? needs to achieve satisfaction.
  • Cater to client queries by providing accurate data using appropriate communication channels.
  • Manage consumer queries and complaints in real-time by offering practical solutions, ensuring complete problem resolution.
  • Compile in-depth data of each customer in a segregated database containing detailed info about each interaction.
  • Stay up-to-date with the organizations new regulations, products, and service launches through efficient communication with the management.
  • Troubleshoot and resolve product issues and concerns.

Keyskills :

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