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CRM Planning Manager - Sales

1.00 to 10.00 Years   Dubai, United Arab Emirates   20 May, 2024
Al Futtaim Group
1 Jobs Openings
Job LocationDubai, United Arab Emirates
EducationNot Mentioned
SalaryNot Mentioned
IndustryRetail & Wholesale
Functional AreaNot Mentioned

Job Description

What you will do:

  • Execute and coordinate customer lifecycle communication strategies and campaigns across current channels to drive customer engagement and retention
  • Support all business verticals in campaign management across all available CRM channels
  • Planning week/monthly/quarterly/annual CRM communication calendars
  • Perform customer segmentation to maximize conversions across various engagement campaigns
  • Implement A/B testing of various content and creative deliverable to create optimization and enhancement opportunities
  • Measure and report performance of all CRM campaigns and assess against goals (KPIs).
  • Perform extensive on-going campaign analysis to find growth opportunities.

Keyskills :

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