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CRM Lead Consultant

1.00 to 10.00 Years   Dubai, United Arab Emirates   11 Jan, 2023
Intwo Cloud
1 Jobs Openings
Job LocationDubai, United Arab Emirates
EducationNot Mentioned
SalaryNot Mentioned
IndustryIT Services
Functional AreaNot Mentioned

Job Description

Brief IntroductionA Microsoft Dynamics CRM Lead Consultant is required to facilitate the implementation of Dynamics 365 (CRM) systems.What You Need to Do?

  • Be responsible for the delivery of high quality CRM projects, ensuring they are delivered on time and on budget.
  • Lead the develop of relevant project processes and documentation, including project roadmaps
  • Liaise with PMO administrators to ensure projects are billed regularly and accurately
  • Determine the needs of each project and the required business resources to implement CRM systems, clarifying and defining the strategy and objectives of each Client
  • Planning and executing the implementation of CRM, providing regular progress updates to the client
  • Develop and maintain an in-depth knowledge of Client?s organisation, business needs and challenges of their industry
  • Leading project communication and best practise throughout the system implementation
  • Ensure expectations between the client and the business are set well and maintained throughout the life of the project
  • Identify potential challenges to the project and communicate with the Implementation Team and Client appropriately to alleviate risk to the project and ensure it is delivered per agreed timescales and cost
  • Follow PMO processes while completing agreed PMO documentation, making recommendations for improvement as necessary.
  • Provide senior management with weekly internal reports outlining the progress of current projects.
  • Create presentations and design architecture diagrams to present solutions to customer executives
  • Coordination and organization of demand generating activities like tradeshows, company events or customer workshops

Keyskills :

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