Coordinator - Maintenance

Job Description

Kitopi is the worlds leading tech-powered multi-brand restaurant. With a mission to satisfy the worlds appetite, Kitopi operates a portfolio of both invested and franchised F&B brands, serving as enablers in the food market by helping brands to grow and scale, both in the delivery and dine-in space.Launched in Dubai, UAE in January 2018, Kitopi has grown to become one of the greatest success stories in the cloud kitchen and food tech space. In July 2021, Kitopi announced its $415 million Series C funding round, led by the worlds largest technology-focused investment fund, Softbank Group Corps Vision Fund 2. This investment catapulted Kitopi to the prestigious Unicorn status, making it the fastest Unicorn to have emerged from the MENA region.As a leading food-tech business, Kitopis growth has been largely fueled by its innovative and scalable software solutions. Kitopis kitchens are powered by its proprietary Smart Kitchen Operating System (SKOS) - an in-house suite of applications that optimizes cloud kitchen operations in real-time. As part of its growth roadmap, technological innovation, data science, artificial intelligence, and robotics will take center stage as Kitopi continues to reinvent the food industry as we know it today.With over 4,000 employees, Kitopi currently operates 200+ locations across the UAE, KSA, Kuwait, Bahrain, and Qatar, and runs its engineering hub in Krakow, Poland, and its global customer experience center in Dubai, UAE.As a Coordinator - Maintenance, you will support the Property Team through effective administration of policies, procedures, leasing, and facilities task management for our growing operations.What Youll Do

• Daily Maintenance/FM operations.
• Assigning, updating & closing of JIRA tickets for all service providers.
• UAE AMC & PPM contract filling & renewing.
• Maintaining UAE AMC Tracker.
• Maintaining UAE G&A maintenance tracker.
• Day to day correspondence with all AMC providers & ADHOC contractors.
• Preparing quarterly PPM schedule for each kitchen/store & send to the kitchen managers.
• Consolidating all received quotations reviewed by team & send for property/country manager approval.
• Follow up to generate LPO & releasing the LPO to service providers or ADHOC contractors.
• Verifying the invoices against LPO for all the PPM services.
• Follow up with account to release the suppliers/contractors payments.
• Establish & update the list of contractors/service providers with correct contact details.
• Keeping record of all quotations & LPOs.
• Establish & maintaining the list of kitchens & stores in UAE.
• Coordinate with LL/facility teams to get access permit for internal & external maintenance team.
• Tracking & maintaining UAE asset database (support Mostafa)Maintaining the asset list for kitchen equipment, HVAC, etc.
• Coordinate signing of lease agreements, preparation of rental cheques & issuance to L/L.
• Coordination with PRO for registration of Ejaries, Thawtheeq, utilities across the emirates.

• Minimum 2-5 years experience in document control and FM task management in a real estate or facilities management company - the latter is preferred.
• Strong experience in email communication and Microsoft Excel/Google Sheet tracker management.
• Self-starter with personal drive and motivation to identify issues and deliver solutions in support of the Property Teams administrative requirements.
• Ability to work under pressure and adjust to changeable priorities.
• Excellent written and verbal communication skills are vital to success in this role.
• A robust personality capable of working independently within a team.
• Alignment with Kitopis 6 core values.
• Previously administrative experience, preferred.

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