Commercial Insurance Specialist

Job Description

Who we are:Known as the Work Life Platform, Bayzat is one of the leading employee benefits SaaS platforms that is on a constant mission to make a world class employee experience accessible to every company. We are redefining the way work works for the better, making automated HR, Payroll, Employee Benefits and Insurance a possibility for all businesses.We are one of the fastest growing startups in the MENA region with just over 300 members from 35+ different nationalities. We were listed by Forbes as One of the most promising UAE-based startups and are backed by world leading VCs such as Mubadala and Point72 ventures. We are also one of the best-funded scale ups in the HRTech space across the region.We are a principle-led, meritocratic company that puts culture at the core of everything. As a Bayzat member, you will constantly be surrounded by high achieving individuals and teams who have a knack for solving complex problems and are relentlessly pursuing success in everything they do. Being part of such an environment will push you to constantly be the best version of yourself and capitalize on every opportunity to improve, whilst drawing inspiration from like-minded, hungry people from all around youHow we got to where we are today, and the reason we will continue to thrive, is by hiring best-in-class talent and building a culture that allows people to be the truest, most authentic and unpretentious versions of themselves.As a member of the Insurer Relations (IR) Team, you will be responsible for getting the best medical insurance quotes from the insurance market to support our commercial team in winning new business. You will also be actively engaged in advising the commercial team and in building strategic relationships with our insurer partners to be ahead of the competition.WHAT YOU WILL BE DOING:

• Managing & Processing medical insurance quotes for prospective clients:
• Review and Process quote requests from the sales team within the agreed Turnaround Time (TAT)
• Coordinate with the Sales team on any required adjustments (underwriting, eligibility, requotes)
• Follow up with Insurers on quote request status, escalate to Team Leader when necessary
• Maintain the CRM (Salesforce) dashboard up to date
• Weekly Reporting of activity & technical issues/concerns
• Preparation of Tables of Comparison (TOC) for Quotes: Prepare the TOCs assigned within agreed TAT/as per process
• Coordinate with the sales team to process TOC changes and remarks
• Maintain the CRM (salesforce) dashboard/record up to date to track TOC status
• Weekly Reporting of activity & technical issues/concerns
• Updating Insurance products and documentation in Bayzat Systems: Tracking of insurers products updates (emails, insurer announcements)
• Continuous Updating of insurance products and TOCs in our CRM (Salesforce)
• Support Communication and Training of Sales team on insurance products and networks updates
• Key Metrics to follow: Turnaround time: Quotes and TOC processing time
• Efficiency/Productivity: Average number of quotes/requotes/TOC per month
• Quality/Accuracy: # of quotes with errors/deviations from sales team requirements
• Client advisory: Meet prospects with the sales team and consult on various potential options based on their respective needs
• Adjust product offerings based on feedback
• Educate and shape the decision of prospects based on market analysis

• A minimum of 4 year?s work experience with medical insurance broker or insurance company
• Excellent verbal and written communications skills
• Strong organization skills and attention to details
• Team player attitude
• Experience working in a high-growth environment

Keyskills :