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Collection Specialist and Administrative Support

5.00 to 7.00 Years   Dubai, United Arab Emirates   13 Dec, 2021
ITCA
1 Jobs Openings
Job LocationDubai, United Arab Emirates
EducationBachelor's degree / higher diploma
SalaryNot Mentioned
IndustrySales Outsourcing; Legal Process Outsourcing (LPO); IT Services
Functional AreaNot Mentioned

Job Description

We are looking for a self-driven and competent Collection Specialist and Administrative Support to join our team! As a Collection Specialist at ITCA, your main responsibilities will be to contact clients and collect missed and outstanding payments as well the support of our sales team with generating quotations and update the case administration.We are expecting you to be professional, and trustworthy and to be able to work independently.Duties and responsibilitiesCollection Specialist

  • Monitor accounts on a weekly basis,
  • Identify outstanding account receivables,
  • Take actions to encourage timely payments,
  • Process payments,
  • Resolve billing issues,
  • Contact clients and discuss their overdue payments,
  • Update account status records,
  • Prepare and present reports on collection activities and progress,
Administrative support
  • Support the sales team,
  • Generate quotations,
  • Check and update the CRM system,
  • Generate reports and performance analyses,
  • Prepare work schedules / team meetings
The Collection Specialist will monitor and support the collection of payment by clients in cooperation with the responsible ITCA salesperson.We are seeking a Collection Specialist for the Asian region. This function will also provide Administrative Support and will report directly to the Regional Director.Part time opportunities available as well.

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