| Job Location | Dubai - United Arab Emirates |
| Education | Any Graduation. |
| Salary | Not Mentioned |
| Industry | Real Estate |
| Functional Area | Not Mentioned |
Responsibilities? Obtaining the collection report and supervising the system to ensure that accurate collect reports are made by the Client services team.? Meeting collection targets, monthly, quarterly and yearly.? Excel in the customer service levels and achieve new standards in after sales and customer service.? Monitoring client?s payments, advising clients when their payment is due and making the collection reports and planning in advance. Taking all necessary steps, within the operations deadline to collect timely payments from the clients.? Ensuring that the potential investors shall invest within THOE and sister concern properties as much as possible.? Regular follow ups with the clients and keeping the clients updated on the updates on the Project, progress of construction and events of the company? Advising clients on forthcoming product developments and special promotions, if required.? Reconcile list of received and receivables with the Finance Department on periodic basis and take necessary corrective measures in case of discrepancies.? Identify and resolve client issues? Handling all post sales documentation and CRM system updates as required? Provide full documentary support and evidences related to bad debts/ defaulters to support the Legal Department, in case of a dispute with client and/or non-payments.? Following up with proper reminders, legal notices, and cancellation through Legal department (from DLD), if required.
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