Cluster Stewarding Supervisor

Job Description

The Role:

• Directs and coordinates all activities and provides assistance to the staff of the stewarding department, to ensure all established service standards and procedures of the hotel is implemented consistently, leading to guest satisfaction, staff satisfaction and profit for the Hotel. Under the general guidance of the Cluster Executive Chef/Chef de Partie in accordance to the Hotels Policies and Procedures
• Responsible for the Maintenance and the cleanliness of all F&B service and Kitchen Equipment
• Responsible for guiding the all subalterns staff and in the performance of their jobs in accordance to Hotel policies and procedures
• Responsible to help maintain financial goals, by minimizing costs through control of chemical usage and crockery breakages without compromising in Hygienic condition
• Responsible for the administration, operation and coordination of the Stewarding Department .

Responsible for providing functional assistance to operation during peak periods and functions. Key Deliverables and Responsibilities:Planning & Organizing:

• Knows and understands the job description of amongst stewarding
• Implements all Food Hygiene policies and procedures in all the kitchen, store and dishwashing areas
• Maintains high sanitation standard throughout the all food preparation area
• Provides assistance in the outlets when required during peak periods
• To implement Dubai Municipality Food Control Section Regulations in detail
• To ensure Dubai Food Control Section Regulations are adhered to in detail and exceeded
• Ensure recycling programme in accordance with the protection of the environment
• Monitors chemical used and abuse
• Identifies and solves problems in a timely manner
• Capable of deciding the level of authority and responsibility that can be delegated
• To supervise the stewarding staff in maximising all resources to achieve high quality and excellent all over cost control
• Control and keep record of all breakages
• Supervise and counsels stewarding staff effectively
• Identifies training needs within All F&B staff and stewarding to reduce breakages and achieve maximum utilization of material
• Prepares, conducts and stewarding staff training
• Motivates a strong team amongst stewarding staff
• Is aware of COSHH (Control of Substances Hazardous to Health) and ensures that the Stewards use the relevant safety equipment when performing their duties.

Continually checks that the tasks have been completed correctly. Operations:

• Manages the Hygiene Officer and the duties to ensure that the health and hygiene aspects are completely covered ensuring guests and team safety.
• Manages the Kitchen Stewarding team to ensure that the property FF&E is maintained at optimum levels.
• Follows and enforces all applicable safety procedures specified for kitchen and food servers.
• Ensures that the Department Operational Budget is strictly adhered to and monitor all costs and recommend / institute measures to control them.
• Ensures that all kitchen sanitation practices meet with hotel standards and local legislations.
• Is available and on duty during peak periods (frequently opening and closing the operation)

Keyskills :

About Company

Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties. It is the largest hospitality company in Europe, and the sixth largest hospitality company worldwide. Accor operates in 5,300 locations in over 110 countries.