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Client Service Agent

1.00 to 10.00 Years   Dubai, United Arab Emirates   13 Sep, 2023
ASALA HOTELS
1 Jobs Openings
Job LocationDubai, United Arab Emirates
EducationNot Mentioned
SalaryNot Mentioned
IndustryMarketing; Advertising; Entertainment
Functional AreaNot Mentioned

Job Description

  • Understand the demand of consumers to provide timely service and solutions.
  • Offer appropriate details about the company using relevant tools and software to inform the customers about ongoing projects or other information.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Compile in-depth data of each customer in a segregated database containing detailed info about each interaction.
  • Stay up-to-date with the organizations new regulations, products, and service launches through efficient communication with the management.
  • Collaborate with the technical team to solve ongoing issues with a product or service.

Keyskills :

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