| Job Location | Dubai, United Arab Emirates |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Other Business Support Services |
| Functional Area | Not Mentioned |
Client Relations Executive - Digital Assets UAE, Dubai / Full-time Onsite or Remote / Customer Experience Responsibilities - Assisting a group of high-profile clients with escalation and acting as an advocate across all asset classes and operational areas.- Identifying inter / intra system exceptions resulting from trade lifecycle processing malfunctions, and escalating / investigating / resolving root cause as needed.- Formal Service Reviews and monthly checkpoints with all of their allocated clients- Creating and managing virtual, global teams to deliver process / technology changes for our key clients (both tactical and strategic)Requirements - 5 Year of relevant experience in a similar role.- Quick to spot areas where business processes need to be changed, for escalation and quick resolution of problems / developments.- Regular communication with sales and operations heads demonstrates the ability to communicate effectively at all levels.- Proven data analysis skills, including data visualizations and trend articulation, as demonstrated by daily, weekly, and monthly use of SRMs Skills that will assist you in the role:- Significant post-trade operations experience in the Crypto or financial markets- Experience in Crypto, prime brokerage and/or trade flow operations.- Proven PowerPoint, Excel, and MIS skills, as well as experience presenting to large or senior groups both internally and abroad.- Crypto/Digital Assets experience or foreign exchange product knowledge are preferred.Privacy Preference Center Manage Consent PreferencesAlways Active
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