| Job Location | Dubai, United Arab Emirates |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Facilities & Property Management |
| Functional Area | Not Mentioned |
URGENT HIRING, COME GROW WITH US!ON OFF VACATION HOLIDAY HOMES is currently seeking a passionate and dynamic Client Coordinator with an extensive experience in Holiday Homes or Hotel reservations.The ideal candidate will be responsible for:Responsibilities:*Be the first point of contact for all our guests via phone, email, and chat.*Ensure all reservations are processed in a pleasant, professional, and efficient manner*Act as the primary liaison between the guest and the Company*Managing Properties and booking reservations on portals like RMS, Airbnb, Booking.com, Expedia, Bayut, Dubizzle, Vrbo, HomeAway, TripAdvisor, Agoda, etc...*Handle reservations, inquiries, and cancellations in an attentive, courteous, and efficient manner*Quote available rates to maximize room revenue according to Company standards*Coordinate with clients for bookings, room availabilities, and extra services*Follow through with delightful tasks, such as delivering extra items to guests? mid-stay, troubleshooting systems and appliances, housekeeping cleaning, and maintenance requests.*Enter reservations into the database according to standard operating procedures*Maintain accurate files and reports*Ensure the quality of work provided meets the expectations of the Company*Perform other relevant assignments as requested*Deliver a world-class and personalized hospitality experience in our properties, making our guests come back time after time.*Assist our guests with their needs during the booking process, pre-stay, during their stay, and post-stay, and assure a better rate for our services applicable on reviews.*Collaborate with third-party cleaning partners to ensure each of our properties is cleaned on time and with the highest standards.*Book reservations and add-on sales by closing lead opportunities.*Proactively respond to troubleshooting and resolving client issues in a timely and positive manner.*Work with our various teams to find scalable solutions that improve quality, operational efficiency, and client satisfaction.*Maintain company culture by having an upbeat and open attitude.*Build and maintain positive relationships with building staff and vendors.Qualifications:*You need to have proven records of experience in holiday Homes for a minimum of 1 yr*A driving license & car is a must.*Ability to work with a team in a fast-paced environment with a limited margin of error.*Excellent verbal and written communication skillsWe offer:Monthly salaryVisa & InsuranceAdmin supportFriendly workspaceNote: Contact Reference is a must!Job Type: Full-timeAbility to commute/relocate:Holiday Homes: 1 year (Required)License/Certification:Driving License (Required)
Keyskills :
© 2023 HireeJobsGulf All Rights Reserved
