| Job Location | Dubai , United Arab Emirates |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | IT /Computers - Software |
| Functional Area | Not Mentioned |
Description:Duties and Responsibilities:Manage the Yacht booking system, large number of inquiries and text messages online for Yacht Private and Sharing booking.Willing to assist customers if there are any last-minute bookings during the weekend.Identify and assess customers needs to achieve satisfaction.Provide accurate, valid, and complete information to customers.Handles customer complaints and provides appropriate solutions and alternatives promptly.Follow up with customers to ensure resolution.Coordinate with different operations departments.Perform administrative tasks, keep records of customer interactions, process customer accounts and data entry, file documents, and record-keeping.Follow communication procedures, guidelines, and policies.Requirements:Proven booking/sales experience is preferred minimum of ONE year.Must speak Chinese and English (other languages are a plus)Well-presented and a good work ethic.Positive attitude, Willing to learn and can-do attitude.Good customer service skills.Good organizational skills.Good negotiation and communication skills.Computer knowledge, such as MS Office.Salary Package:The salary package starts from a bare minimum of AED2500 (based on experience) plus commission + UAE Labour Law package.
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