Charter Sales Manager

1.00 to 10.00 Years Dubai, United Arab Emirates 26 Nov, 2024

Primary Duties: Sales and Business Development:

Develop and execute strategic sales plans to achieve revenue targets and increase market share for charter services.
Identify and generate new leads through market research, networking, and industry events.
Engage with high-net-worth individuals, brokers, and corporate clients to understand their needs and propose tailored charter solutions.
Negotiate contracts, pricing, and terms with clients, ensuring maximum profitability while maintaining competitive service offerings.
Monitor market trends and competitor activities to adjust sales strategies accordingly.

Client Relationship Management:

Build and maintain strong relationships with existing clients, ensuring high levels of client satisfaction and repeat business.
Provide exceptional customer service by being the primary point of contact for all charter inquiries, offering 24/7 support when necessary.
Address client feedback and resolve issues promptly to enhance the overall charter experience.

Operational Coordination:

Collaborate with the operations and key account team to ensure the availability and readiness of aircraft for charter flights.
Work closely with the aircraft management team to optimize aircraft utilization and minimize downtime.
Oversee the scheduling and coordination of flights, ensuring all logistical details are managed efficiently.

Reporting and Analysis:

Track and report sales performance, preparing regular reports on key metrics such as revenue, booking rates, and client acquisition.
Analyze sales data to identify trends and opportunities for growth, providing insights and recommendations to senior management.
Maintain accurate records of client interactions, bookings, and feedback in the CRM system.

Keyskills :

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