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Case Processing Officer

2.00 to 5.00 Years   Dubai, United Arab Emirates   12 Mar, 2022
Savory & Partners
2 Jobs Openings
Job LocationDubai, United Arab Emirates
EducationCertification / diploma
Salary$1,000 - $1,500
IndustryLegal Process Outsourcing (LPO)
Functional AreaNot Mentioned

Job Description

Our company is looking for a dynamic candidate with strong organizational skills to support the high-end services provided by a world-class, global leader in second residence and citizenship planning as the Document Processing Officer for different programmes.The successful candidate should have excellent communication skills, problem-solving attitude, attention to detail, who understands and embraces our mission and vision.Duties and responsibilities:

  • Comply with the approved internal procedures and guidelines with respect to internal communication, management and processing of files, step by step program guides, and the like, and is guided by their provision at all times;
  • Processes client files under the supervision of the direct line manager in accordance with the internal guidelines.
  • Liaises with local service providers involved in file processing on files under the supervisor of direct line manager;
  • Be familiar with the regular update of all program-related documents for each product in coordination with the Processing Officer
  • Provides accurate information and provide updates all in a timely manner;
  • Processes files in a timely manner as assigned.
  • Maintain updated and accurate records of clients both physical and electronic files.
  • Communicates the file progress in writing with the Company?s relationship managers and file analysts;
  • Informs the direct manager and processing officers immediately in the case of problems in the file processing including without limitation delays, missing documents and information that could lead to files withdrawal or rejection;
  • Assist the team in file processing as instructed and needed by the company.

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