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Car Rental Manager/ Car Rental Agent

1.00 to 1.00 Years   Dubai, United Arab Emirates   14 Feb, 2021
Job LocationDubai, United Arab Emirates
EducationNot Mentioned
Salary$1,000 - $1,500
IndustryAutomotive Dealership & Distributor
Functional AreaNot Mentioned

Job Description

We are hiring!Dubai-based company seeking an experienced and friendly car rental agent/ car rental manager to start as soon as possible, and act as the?responsible for the day-to-day running of the business.?The company is a small, yet growing business part of a larger group of companies, operating with a limited and select client base for the time being.?The chosen candidate will deal with clients? matters from A to Z and will oversee different aspects of the business operation, allowing him/her to grow into the role and learn new skills.?The candidate comes with minimum 1 year experience in car rental industry, is able to work independently and promote at all times the brand image and possess the following key competencies:

  • Answer internal and external phone calls promptly and courteously.?
  • Be the main point of contact for the generic clients? phone and email line.?
  • Attend to generic and technical emails with client enquiries.?
  • Provide rates to clients, explain terms and conditions of rental and obtain customer signatures
  • Use effective sales techniques to encourage customers to utilise service and insurance options
  • Responsible for all vehicles? rental bookings, welcome clients, hand over vehicles and assist clients with vehicle returns at the end of the rental period.
  • Always follow up with email confirmation of bookings and ensure the rental calendar is up to date (available for management to see) and there are no conflicting rental bookings.
  • Issue invoices/receipts for payments related to car rentals
  • Maintain accounting and billing documents, send invoices to clients in a timely manner
  • Make orders for procurement items, vehicles maintenance, repairs, cleaning, insurances, etc.
  • Process documents and ensure they are filed properly both on the companys system as well as in paper format, and with the government authorities, where necessary.
  • Conduct new rental vehicles registrations with RTA.
  • Receive vehicle related documents, stamp/seal them and scan, if necessary.?
  • Maintain and update rental agreement files.
  • Contract and notify customers of overdue rental vehicles and inquire as to the expected date of return; process rental extensions.
  • Ensure all operational aspects of the business and other service requests are taken care of within the specified time periods, in compliance with the company policies and RTA rules.
  • Perform related administrative tasks responsibilities as assigned or required

Keyskills :
Car Rental Manager Car Rental Agent

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