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Call Centre Agent

1.00 to 10.00 Years   Dubai, United Arab Emirates   01 Mar, 2023
Al Futtaim Group
1 Jobs Openings
Job LocationDubai, United Arab Emirates
EducationNot Mentioned
SalaryNot Mentioned
IndustryAccounting
Functional AreaNot Mentioned

Job Description

UAE National_ Call Centre Agent | Automall | CUSTOMER ENGAGEMENT CTR | DubaiOverview of the role:To deal with enquiries by using different channels, phone and emails. Got the Accurate Information rightÿto the customer. Support the branches by increasing the number of OTB?s and Constantly strived to makeÿthe Entire Sales, Purchases and Aftersales experience easy and simple for the Customers..ÿWhat you will do:

  • Had quick access to the Customer Requirements by phone or email with strong communication skills.ÿ
  • Fulfils requests by clarifying desired information; completing transactions; forwarding requests
  • Generate business value in the form of Sales and after sales Opportunities
  • Improve customer engagement when interacting with the CECÿ
  • Deliver a seamless and efficient interaction for every customer
  • Occupancy and productivity of total of 8 working hours

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