| Job Location | Dubai, United Arab Emirates |
| Education | Graduate |
| Salary | Not Mentioned |
| Industry | Customer Service / Telecalling |
| Functional Area | Not Mentioned |
Call Center SupervisorJob Location : Dubai, United Arab EmiratesJob Details :•Bachelors degree in healthcare administration, business management, or related field preferred.•Previous experience in a call center environment, preferably in a medical or healthcare setting.•Proven experience in a supervisory or leadership role, with strong coaching and team-building skills.•Excellent communication skills, both verbal and written, with the ability to interact professionally with patients, staff, and external stakeholders.•Strong organizational skills and attention to detail, with the ability to prioritize tasks and manage multiple priorities effectively.•Proficiency in using call center software and CRM systems, with the ability to generate reports and analyze data.•Knowledge of medical terminology and healthcare procedures preferred.•Ability to work flexible hours, including evenings and weekends, as needed.
Keyskills :
call center software and CRM systems
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