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Call Center Representative

1.00 to 10.00 Years   Dubai, United Arab Emirates   17 May, 2024
SHIAM SHIAM MARKETING SERVICES VIA SOCIAL MEDIA CO.
1 Jobs Openings
Job LocationDubai, United Arab Emirates
EducationNot Mentioned
SalaryNot Mentioned
IndustryCall Centers & Customer Care Outsourcing
Functional AreaNot Mentioned

Job Description

  • Manage inbound and outbound calls in a timely manner.
  • Identify customers? needs, clarify information, research every issue and provide solutions and/or alternatives
  • Elaborate on the features, specifications, and details of the companys product to convert the potential prospect into a consumer.
  • Build sustainable relationships and engage customers by taking the extra mile.
  • Keep records of all conversations in our call center database in a comprehensible way.
  • Address the customers in a friendly tone and provide them with the best experience possible, minimizing customer wait/ hold time.

Keyskills :

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