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Call Center Manager

1.00 to 10.00 Years   Dubai, United Arab Emirates   24 Jul, 2024
Strive Services Group
1 Jobs Openings
Job LocationDubai, United Arab Emirates
EducationNot Mentioned
Salary$4,000 - $5,000
IndustryFacilities & Property Management
Functional AreaNot Mentioned

Job Description

  • Teach new employees and associates about the responsibilities of call center agents for achieving optimum productivity.
  • Establish routine goals for the call center team to meet daily objectives.
  • Assess the productivity and efficiency of the customer service team by analyzing relevant stats and data.
  • Suggest performance improvement measures by analyzing crucial call center metrics and statistics.
  • Train and help call center agents and associates to handle daily tasks with utmost proficiency.
  • Submit an in-depth sales lead analysis report to the top management every week.

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