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Call center Executive

1.00 to 5.00 Years   Dubai, United Arab Emirates   26 Oct, 2019
Job LocationDubai, United Arab Emirates
EducationBachelor's degree / higher diploma
SalaryNot Mentioned
IndustryRecruitment & Employee Placement Agency
Functional AreaNot Mentioned

Job Description

? Manage large amounts of inbound, outbound calls, Chat and Emails in a timely manner? Follow communication ?scripts? when handling different topics? Identify customers? needs, clarify information, research every issue and provide solutions and/or alternatives? Seize opportunities to upsell products when they arise? Build sustainable relationships and engage customers: by taking the extra mile? Keep records of all conversations in our call center database in a comprehensible way? Meet personal/team qualitative and quantitative targets

Keyskills :
Callcenter

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