| Job Location | Dubai, United Arab Emirates |
| Education | Graduate |
| Salary | Not Mentioned |
| Industry | Customer Service / Telecalling |
| Functional Area | Not Mentioned |
Call Center AgentJob Location : UAEKey Responsibilities and Requirements:•Answer inbound calls and resolve customer inquiries and complaints efficiently.•Provide technical support for productrelated issues and guide customers through troubleshooting steps.•Handle customer orders process payments and ensure accurate data entry.•Deliver accurate information regarding products services policies and procedures.•Identify and resolve customer issues promptly escalating complex cases to higher levels when necessary.•Maintain detailed and accurate records of customer interactions and transactions.•Meet key performance indicators (KPIs) such as call handling time customer satisfaction scores and sales targets.•Follow company policies procedures and regulatory requirements during customer interactions.Qualification:•Excellent verbal and written communication skills.•Strong problemsolving abilities and attention to detail.•Ability to work in a fastpaced environment.•Proficiency in basic computer applications and data entry.•Prior customer service or call center experience is a plus.
Keyskills :
Call Center experience
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