| Job Location | Dubai, United Arab Emirates |
| Education | Graduate |
| Salary | Not Mentioned |
| Industry | Customer Service / Telecalling |
| Functional Area | Not Mentioned |
Call Center AgentJob Location : UAEJob Details :?Any bachelor?s degree preferred.?Minimum 1-2 year in a similar organization.?To answer queries and to provide information directly to the person or on the telephone.?To carry out relevant tasks & assignments as required and requested by immediate supervisor/management.?Book appointments and follow up appointments according to the patient request.?Ensure appointment schedules are adhered to with minimal or no waiting times.?Call patients as soon as the information is given that doctor will be late or has an emergency case and appointment to be rescheduled accordingly.?Handle patient complaint in a timely manner, takes notes and seeks superiors assistance if the complaint cannot be solved within the department.?To report on time to the shift and be flexible to move to another area if needed. Shall be flexible to change duty timing based on organization need.?Update the shift checklist and make sure that all the tasks are completed.?Follow up on all the pending cancellations of registrations.?Be updated about the accepted insurance cards in the Clinic.
Keyskills :
Call Center experience
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