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Call Center Agent

1.00 to 10.00 Years   Dubai, United Arab Emirates   26 Jun, 2024
TAK CONSTRUCTIONS L.L.C
5 Jobs Openings
Job LocationDubai, United Arab Emirates
EducationNot Mentioned
Salary$500 - $1,000
IndustryCall Centers & Customer Care Outsourcing
Functional AreaNot Mentioned

Job Description

  • Manage inbound and outbound calls in a timely manner.
  • Identify customers? needs, clarify information, research every issue and provide solutions and/or alternatives
  • Keep the customer interested in the features and utility of a product through effective telephonic communication.
  • Develop long-term contacts through qualitative telephonic discussions and conversations.
  • Manage a comprehensive call center record by storing data related to all incoming and outgoing official telephonic conversations.
  • Address the customers in a friendly tone and provide them with the best experience possible, minimizing customer wait/ hold time.

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