| Job Location | Dubai, United Arab Emirates |
| Education | Graduate |
| Salary | Not Mentioned |
| Industry | Customer Service / Telecalling |
| Functional Area | Not Mentioned |
Call Center AgentJob Location : UAEMain Responsibilities to include:•Address customer concerns, complaints, and feedback and guide on minor service problems•Attend walk-in clients who visit the Experience Centre•Respond to emails on personal email for inquiries, service visits, or installation requests•Process customer orders, returns, and exchanges and ensure timely resolution•Provide product stocks availability for inquiries and prepare quotations•Ensure technicians schedule is up-to-date and prepare formal quote to be sent to clients for approval•Update the daily report status and other ad-hoc tasks as neededRequirements:•Bachelors degree in Business or any related field•A minimum of 1 years work experience is a must•Excellent telephone etiquette•Efficient monitoring and follow-up skills through phone and emails
Keyskills :
Call Center experience
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