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Call Center Agent

1.00 to 10.00 Years   Dubai, United Arab Emirates   09 May, 2022
Prestine Technologies
70 Jobs Openings
Job LocationDubai, United Arab Emirates
EducationNot Mentioned
Salary$0 - $500
IndustryCall Centers & Customer Care Outsourcing
Functional AreaNot Mentioned

Job Description

We are looking for a Call Centre Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solvingcustomer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behaviour.

  • Manage large amounts of inbound and outbound calls in a timely manner
  • Follow communication ?scripts? when handling different topics
  • Identify customers? needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our call center database in a comprehensible way
  • Meet personal/team qualitative and quantitative targets

Keyskills :

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