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CAFE MANAGER

5.00 to 8.00 Years   Dubai, United Arab Emirates   07 Jul, 2024
Job LocationDubai, United Arab Emirates
EducationNot Mentioned
SalaryNot Mentioned
IndustryCorporate Management Office
Functional AreaNot Mentioned

Job Description

Operations Management:

  • Oversee day-to-day operations of the cafe, ensuring smooth and efficient service.
  • Manage staff schedules, shifts, and duties to optimize productivity.
  • Ensure compliance with health and safety regulations and maintain high standards of cleanliness.
Customer Service:
  • Provide exceptional customer service and address any customer inquiries or complaints promptly.
  • Foster a welcoming and friendly environment for all customers.
  • Implement customer service policies and train staff accordingly.
Staff Management:
  • Recruit, hire, train, and supervise cafe staff.
  • Conduct regular performance evaluations and provide feedback and coaching.
  • Promote teamwork and a positive work environment.
Inventory and Supply Management:
  • Monitor inventory levels and order supplies as needed.
  • Manage relationships with suppliers and negotiate contracts and pricing.
  • Ensure proper storage and handling of all products.
Financial Management:
  • Monitor and manage the cafes budget, expenses, and revenue.
  • Prepare financial reports and analyze performance metrics.
  • Implement cost-saving measures and maximize profitability.
Menu Development:
  • Collaborate with chefs and baristas to develop and update the cafe menu.
  • Ensure that all menu items are prepared to the highest quality standards.
  • Introduce new products and promotions to attract and retain customers.
Marketing and Promotion:
  • Develop and implement marketing strategies to increase foot traffic and sales.
  • Manage the cafes social media presence and online reputation.
  • Plan and execute promotional events and activities.
Quality Control:
  • Ensure that all food and beverages meet quality and presentation standards.
  • Conduct regular inspections and audits to maintain consistency.
  • Address any issues or discrepancies promptly.
Administrative Duties:
  • Maintain accurate records of sales, inventory, and staff schedules.
  • Handle payroll, billing, and other administrative tasks.
  • Ensure compliance with company policies and procedures.

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