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Business Support Assistant (VTS Technician) SC3

1.00 to 10.00 Years   Dubai, United Arab Emirates   10 Jun, 2024
World Food Program - Other locations
1 Jobs Openings
Job LocationDubai, United Arab Emirates
EducationNot Mentioned
SalaryNot Mentioned
IndustryNon-profit Organization
Functional AreaNot Mentioned

Job Description

KEY ACCOUNTABILITIES (not all-inclusive)Within delegated authority, the incumbent will be VTS technician and will be accountable for the following duties:Fleet Systems Support

  • Install vehicle tracking system devices (VTS) at Fleet Center and field locations in accordance with standard installation guidelines of the supplier.
  • Support workshop technicians during installation and validation processes as a specialized VTS technician, including troubleshooting technical issues.
  • Test and verify newly received VTS devices to ensure hardware functionality and completeness. Promptly report defective devices and follow up on replacements or corrective actions with the supplier as necessary.
  • Monitor non-transmitting VTS devices and collaborate with country office focal points and suppliers to resolve issues. This includes extracting non-transmitting device lists from the VTS management database, notifying country office focal persons for investigation and resolution, and providing support for timely issue rectification. Compile and report progress regularly.
  • Provide remote VTS device installation and troubleshooting assistance to country office focal persons. Ensure validation is conducted for all new installations and devices removed from other vehicles.ÿ
  • Travel to country offices to provide technical support, training, and installation.ÿ
  • Perform any other duties as assigned by the supervisor related to Fleet Systems.

Keyskills :

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