| Job Location | Dubai, United Arab Emirates |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | IT Services |
| Functional Area | Not Mentioned |
Business process services (BPS)specialistis urgently required for UAE?s largest bank and one of the world?s largest and safest institutions for a long-term assignment to be based in the UAE.Business process services (BPS) is the delegation of one or more IT-enabled business processes to an external provider that, in turn, owns, administers and manages the processes and agreed-upon outcomes based on predefined performance metrics. BPS providers offer buyers improved business process efficiency and effectiveness. Outsourced processes include knowledge-based processes as well as transactional ones, along with the support and administration of front-office, middle-office and back-office activities. Almost any business process or discrete part thereof can be awarded to a BPS provider, with the boundaries regularly being widened to include more sophisticated processes. Entire processes or discrete subprocesses can be outsourced to form end-to-end, comprehensive service arrangements.BPS contracts range from contracting for labour only, to labour plus process enhancement technologies and services (PETS) to BPS plus IT outsourcing (ITO) on a single contract, to business process as a service (BPaaS). The rates here are for Business Process Services involving customer contact and requiring language and conversationalskills. Areas that come under whitFunction can be Contact Centre: Voice Based - General Call Handling.
Keyskills :
© 2023 HireeJobsGulf All Rights Reserved
