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Business Head

7.00 to 12.00 Years   Dubai, United Arab Emirates   10 Jan, 2024
Intime Smart
1 Jobs Openings
Job LocationDubai, United Arab Emirates
EducationNot Mentioned
Salary$1,500 - $2,000
IndustryTechnical Maintenance & Repair
Functional AreaNot Mentioned

Job Description

Overview:As the Business Head for B2B Repair and Service Partnerships at Intime Smart Device Repair Upgrade LLC, you will spearhead the strategic planning, development, and execution of initiatives focused on fostering B2B relationships, expanding service partnerships, managing warranty programs, and overseeing related services. This role requires a dynamic leader capable of driving growth, cultivating partnerships, and ensuring excellence in service delivery.Responsibilities:

  1. Strategic Planning:
  • Develop and implement comprehensive strategies to expand B2B repair and service partnerships, aligning with the companys objectives and market trends.
  • Identify emerging opportunities within the repair and device servicing landscape to drive revenue growth.
  1. Partnership Development:
  • Establish and nurture strong relationships with B2B partners, OEMs, service providers, and other stakeholders to enhance service offerings and create mutually beneficial collaborations.
  • Negotiate and finalize contractual agreements, ensuring terms are favorable and aligned with company goals.
  1. Warranty Program Management:
  • Oversee the design, implementation, and management of warranty programs, ensuring they align with quality standards and customer satisfaction metrics.
  • Monitor warranty claims, analyze data, and implement improvements to optimize the programs effectiveness.
  1. Service Quality Assurance:
  • Develop and maintain quality assurance standards for repair and service operations, ensuring adherence to industry best practices and regulatory requirements.
  • Implement measures to continuously improve service delivery, customer satisfaction, and operational efficiency.
  1. Team Leadership and Collaboration:
  • Lead a team dedicated to B2B partnerships, warranty program management, and related services, fostering a collaborative and high-performance culture.
  • Collaborate cross-functionally with sales, marketing, operations, and product development teams to drive cohesive strategies and initiatives.
Benefits:
  • Competitive salary and performance-based incentives
  • Comprehensive health benefits package
  • Opportunities for professional development and growth
  • Collaborative and innovative work environment

Keyskills :

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