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Business and MIS Analyst

1.00 to 10.00 Years   Dubai, United Arab Emirates   16 Jun, 2023
Al Futtaim Group
1 Jobs Openings
Job LocationDubai, United Arab Emirates
EducationNot Mentioned
SalaryNot Mentioned
IndustryAccounting
Functional AreaNot Mentioned

Job Description

Business and MIS Analyst | Automotive | Global AftersalesOverview Of The RoleThis role provides support on pricing, Monthly and Annual reporting, and maintaining database for Aftersales. This will also support the branch for contracts and system issues through service desk for faster response and resolution time.ÿWhat You Will Do

  • Responsible for Monthly Reports to TMC
  • Responsible for Annual Target Setting to TMC
  • Maintenance of Records of aftersales KPI Database to be used for forecasting and budgeting.
  • Create Corporate Pricing based on deals and tender proposal to corporate customers request.
  • Maintenance and update of parts pricing related to Service contracts
  • Ad-hoc reporting
  • Assist all branches service staff by answering their queries, and resolving their system related issues.
  • Reduce WIP & assist end user quickly in case, staff discount, special parts discount, invoice reversal/ Kms correction, package deletion from the order, split deletion, package not working, change part in the package and time clocking issues
  • Contract Transfer
  • Contract Termination
  • Refund Pay-out Requests
  • Contract Reinstatement

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