| Job Location | Dubai - United Arab Emirates |
| Education | Any Graduation. |
| Salary | Not Mentioned |
| Industry | Fitness / Wellness / Gym / Salon / Spa |
| Functional Area | Not Mentioned |
I - Operations Management- Successfully enable the Retail Team to achieve monthly and cumulative retail targets - Ensure the necessary systems and operational processes are in place and continuously improved to ensure a consistently excellent in-store customer experience- Maximize sales potential of every customer through delivering a positive an proactive customer journey- Drive, monitor and analyze sales performance and productivity through weekly and monthly dashboards and KPIs- Guarantee the roll out of the strategic plan through a strong follow-up with the update of the dashboards and the supervision of the tasks list?s progresses.- Promote and develop brand?s visibility through merchandising, marketing and stock handling (acting as an interface with the marketing team based in Paris Head OfficeII - Team Management - Lead and develop the team and develop a culture of high performance by organizing weekly team meetings and individual interviews with his(her) team members- Supervise and help all team members and managers in their daily activity to reach their objectives and to ensure they apply all the corporate standards and procedures - Conduct performance reports, individual interviews and evaluate team members and managers - Perform leadership role and develop a corporate culture of high performance via the Company values, customers promise and missions. - by following the continuing training (products, commercial, massage techniques?), auditing the proper enforcement of the operations standards (SOP) and giving feedbacks to the Headquarter in order to improve the service delivered.- Coordinate and contribute to HR process in terms of recruitment, onboarding/induction, performance management, disciplinary procedures, HR reports, payroll in compliance with the Corporate HR policies and procedures.- Monitor the social climate and keep the team members motivated III ? Back office management- Set up and efficient duty rosters according to the activity (dashboard, shift & FTE for instance) in order to ensure staff cost and guarantee a good productivity ratio- Coordinate and apply the administrative and accountant process set by the headquarters- Establish the financials data to the Headquarters and define levers for action- Handle banking tasks- Maintain excellent contact with airports representatives and authorities and promote the Corporate visibility (by organizing monthly meetings and report for instance).
Keyskills :
Spa Manager Spa Management
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