Bellman

Job Description

OverviewOur Company ? Wyndham Hotels & ResortsWelcome to the largest hotel company in the world. At Wyndham Hotels & Resorts, our Team Members have the opportunity to explore both personal and professional development opportunities throughout their careers. Wyndham Hotels & Resorts is the champion of the everyday traveler. Through the largest and widest collection of hotel experiences in the world, we work to make hotel travel possible for all. Wherever and however people travel, Wyndham will be there to welcome them.With nearly 9,000 hotels across the globe and through its network of nearly 790,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in both the economy and midscale segments of the hospitality industry. The company operates a portfolio of 20 hotel brands, including Super 8?, Days Inn?, Ramada?, Microtel Inn & Suites?, La Quinta?, Wingate?, AmericInn?, Hawthorn Suites?, The Trademark Collection? and Wyndham?. The Company?s award-winning Wyndham Rewards? loyalty program offers more than 56 million enrolled members the opportunity to redeem points at thousands of hotels, condominiums, and holiday homes globally. For more information, visit www.wyndhamhotels.com.Our Brand ? TRYP by Wyndham?POWERED BY THE CITY. TRYP has locations in every country on your bucket list, from Berlin to Barcelona, New York City to S?o Paulo and of course, the city of superlatives, Dubai. Each TRYP hotel is nestled in the heart of the city, giving you easy access to downtown hubs, for a rich and authentic experience. Business travelers will revel in our comfortable settings and plentiful amenities, and families will delight in many of our convenient facilities and offers. All our guests will enjoy their way into the city?s best kept secrets and more.Our passion for our guests is equal to our passion for our cities. Our global locations put you at the fore of the urban scene, while our local and connected TRYPSTERS guide you to unique and memorable experiences ? from great local cuisine to fabulous nights in the town. We want to wine you, dine you, relax you, and connect you.Our Hotel ? TRYP by Wyndham Dubai With 650 guest rooms and suites, the four-star TRYP by Wyndham Dubai is currently the largest TRYP by Wyndham hotel in the world! Centrally located in Al Barsha Heights formerly known as TECOM, the hotel will be within easy reach of popular attractions including the Mall of the Emirates, Palm Jumeirah and the Expo 2020 site. Hotel facilities include NEST, one of the world?s first fully integrated co-working spaces within a worldwide branded hotel, which offers both shared and private meeting and event areas, rentable desks, and various networking opportunities. The hotel also features a spa, gymnasium, outdoor pool and a wide variety of food and beverage outlets including a coffee shop, club lounge, an International all-day dining restaurant, a Mediterranean Restaurant and lounge, and an authentic Spanish Taberna.Work Culture and BenefitsEmbark on a rewarding career with TRYP by Wyndham Dubai where you will be supported throughout your professional journey with tailored learning opportunities and development training. We are committed to providing a nurturing environment where all of our team members can explore personal and professional development opportunities throughout their tenure with us. We offer a variety of leadership training, mentoring opportunities, and educational support to continually foster a culture of diversity and inclusion.We are committed to attracting, motivating, and retaining talented team members who align with our company?s core values. We are proud to reward our team members with comprehensive benefit programs and resources which include: return air tickets to home destination, uniform and laundry services, accommodation and recreation facilities, medical coverage and life insurance, transportation, duty meals, colleague discount in our F&B outlets and reduced hotel rates, enhanced employee rewards program, team bonding and engagement events, employee health and wellness activities.

• Opening the front door for guests, direct them to the check-in desk.
• Show the checked in guests to their rooms, make sure that everything in the room is in order (check the lights, ventilation, and heating).
• If any equipment is not working properly, report this to the maintenance department so that it can be repaired.
• Introduce the features of the room to the guests, explain them how to use the air conditioning system, audiovisual systems and equipment, electronic ?do not disturb sign? system, coffee making unit, minibar and telephone.
• Give guests information about directions, the hotel, hotel area and local tourist attractions.
• When guests have checked out offer assistance with luggage (store it or carry to the vehicle).
• Giving directions to places of interest, sightseeings, shopping areas.
• Ensure that each piece of luggage stored has a tag (filled in properly as per Hotel standards) on and the owner of the luggage receives the other part of the luggage tag.
• Delivers all guest messages/faxes/letters/parcels to the guestrooms.
• Run errands requested by the Front Desk staff.
• Loading and unloading luggage from/to the vehicles.
• Coordinate the traffic of vehicles in front of the hotel (guests? cars, limousines, taxis, minivans, buses).
• Provide car valet service: drive the guests? cars to and back from the Hotel?s designated outsourced garage.
• Follow all health & safety policies.
• Implement, maintain and continue to improve departmental policies, procedures and service standards.
• Carry out any other duties requested by Front Desk Agents or Front Office Manager.
• Responsible for maintaining a clean and tidy work area at all times (including the lobby and the area of the hotel entrance).

• Atleast one year of experience working as a Bellman in a 4* hotel
• Excellent communications skills with Proficiency in speaking and writing english.
• Good communication skills and interpersonal skills
• Extremely agile as the job demands speed and efficiency in its execution
• Team player with excellent planning and organizing skills
• Able to work flexible working hours with rotating shifts
• Pleasant personality with good problem-solving skills

Keyskills :