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Beauty Specialist

1.00 to 10.00 Years   Dubai, United Arab Emirates   26 Nov, 2024
Al Futtaim Group
500 Jobs Openings
Job LocationDubai, United Arab Emirates
EducationNot Mentioned
SalaryNot Mentioned
IndustryRetail & Wholesale
Functional AreaNot Mentioned

Job Description

Overview of the role The Beauty Specialist/ Makeup Specialist will play a key role in enhancing the beauty experience for our customers by providing expert makeup consultations, product recommendations, and demonstrations. The ideal candidate will have a strong knowledge of makeup techniques, products, and trends, particularly those relevant to the Middle Eastern market. This role requires a dynamic and customer-focused individual who can provide exceptional service and foster long-term customer relationships. What you will do

  • Supports selling plans to deliver sales budget
  • Carry out planogram and price change and maintain store appearance and merchandising standards
  • Monitor stock level & ensure regular replenishment of stocks
  • Conduct makeovers for customers
  • Ensures proper safekeeping of all store merchandise to prevent shoplifting, damages and pilferages.
  • Monitors and updates report on product shelf life
  • Consolidates frequently asked products and recommends new SKUs to the Store Manager and submits to Program Lead.
  • Consolidates customer profile in relation to customer queries, concerns and submits to Store Manager.
  • Recommends category building activities (e.g. animations, hair and skin analysis, make over etc.)
  • Recommends relocation and meter reallocation of product display relevant to store customer profile and category performance analysis.
  • Provides information to customers on regimen building
Commercial
  • Monitors and delivers 100% Brand Product availability
  • Monitors replenishments of stocks and product housekeeping in the selling area.
  • Cleans and Maintains make up applicators and tools.
  • Ensures highlighting and cross-selling of EXCLUSIVE products on planograms and Off Shelf Displays related to product use.
  • Checks proper implementation of promo call outs, hero display, price change etc.
  • Attends to customers complaints with sincerity and understanding.
  • Handle customer queries on beauty & skincare product knowledge and offer advise professionally aligned with the Brand of Service Standards.
  • Follow through on customer?s feedback and requests
  • Conduct personalized makeup consultations, including color matching, skin type assessment, and style preferences.
  • Provide expert recommendations on makeup products and techniques suited to individual needs and occasions.
  • Demonstrate product application techniques, including foundation, eye makeup, and contouring, to educate customers on achieving desired looks.
Process
  • Aligns with Store Manager on submission of sales tracker
  • Maintains adherence to planogram implementation.
  • Ensures all products display in the selling area are in good condition and near expiry and damages products are pulled out from the selling area.
People
  • Plans and monitors Personal Development Plans In role development interventions.
  • Ensures timely submission of Performance Review
  • Implements action plans for employee engagements.
  • Strictly adheres to company policies and procedures (Code of Conduct, ROS, Data Governance).

Keyskills :

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