Bartender - voco Dubai

Job Description

At voco?, we?ve created a new hotel brand that gives people a different choice. Hotels to count on but different enough to be fun. Unstuffy hotels, where people feel comfortable to relax, and just get on with relaxing. Our new family of hotels are connected by their own sense of style and individual character ? and that?s something we make the most of. Finding the perfect mix of reliability and new experiences. Because we believe that when you respect individuality life gets interesting.At the heart of every great stay is a great host. We think the trick to hosting is to take the time to understand what your guests need and want. So, before they arrive, we find out more about them and how we can make their stay better. Whilst they are with us, we give tempting recommendations of our favorite drinks or food, or tips for local experiences that they won?t find in any guidebook.If youd like to embrace a wider world of experiences and opportunities and grow your career journey with the IHG Family, wed like to welcome you as a part of our Bartender team working across our grand palette of innovation. Each experience is enriched by a lifestyle setting, you will deliver exceptional service, creating rich and personal experiences that will create the ?voco Life? for our guests, whether you?re preparing drinks exactly as our guests want or serving them delicious food, you?ll be devoted to creating relaxing, memorable experiences. Your responsibilities are

• Greet guests pleasantly as they approach the bar; promote house drinks and use up-selling skills
• to increase revenues
• Prepare beverages requested by guests using established pouring standards and drink recipes to provide a consistent product to the guests and to control costs. Coordinate food service with restaurant(s) for bar, lounge & restaurants guests if applicable
• Set up bar including all liquor, mixers, ice, garnishes, glassware, and supplies. Perform pre- and post-shift work (empty/fill ice bins, prepare garnishments, replenish/store snacks, etc.)
• Monitor guest behavior and guest alcohol consumption to determine when alcohol service to the guest should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of guests; check identification whenever the age of a guest requesting an alcoholic beverage service is questionable
• Check bar and seating areas for cleanliness and attractiveness ensuring all standards are aligned to company and local legislative standards. Inspect all equipment and machinery for proper operation. Sweep and mop bar floor after shift. Wipe down counters, equipment, stools, chairs, tables, and other areas as required.
• Take action to solve guest problems/complaints using appropriate service recovery guidelines
• Requisition all necessary supplies in line with hotel procedures and manage liquor inventory
• Ensure that all liquor is properly secured before, during, and at the close of the shift.
• Obtain, count, and secure bartender?s bank; receive cash and credit payments from customers; give accurate change and balance cash drawer at end of the shift in line with hotel procedures.

• Basic reading, writing, and math skills.
• Knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods, and garnishments.
• Formal bar-tending training preferred
• Being passionate about people and service
• Communication skills are used frequently when interacting with guests, wait staff, cooks, and supervisor
• Handling, carrying, or lifting items weighing up to 50 pounds / 23 kilograms (bar ware, carts, boxes, bottles, etc.)
• Have the ability to work a flexible schedule including nights, weekends, and/or holidays.

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