| Job Location | Dubai, United Arab Emirates |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Other Business Support Services |
| Functional Area | Not Mentioned |
Job PurposeTo maximise beverage sales through providing exceptional customer service in a professional andefficient manner to all guests to ensure customer satisfactionKey ResponsibilitiesFunctional Responsibilities Ensure all guests receive positive and professional service to the highest standards to exceed thecustomers expectations. Take and process customers orders in an accurate and timely manner. Understand and anticipate customer needs, being attentive but not intrusive. Have a complete and thorough knowledge of all menu items in order to be able to describe andrecommend products to customers. Ensure product quality and consistency is delivered at all times to Brand guidelines andCompany standards. Maintain cleanliness and hygiene standards. Monitor regularly through audit and quality checksas per operational requirements. Work within operational procedures to ensure beverage preparation process remain withinCompany and Municipality guidelines. Carry out additional tasks as instructed by managementKey Performance Indicators (KPIs)Financial Cost control /Waste reductionBusiness Effectiveness/ Productivity Adherence to work standards/operating standards ( e.g. hygiene, cleanliness, discipline etc) Timely completion/achievement of assigned work/targetsCustomer Customer satisfaction/feedback (internal/external)Education Certification in Food and Beverage/ Catering would be an advantageExperience 2 years of relevant experience in the food and beverage industryAdditional Information
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