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Back Office Agent- UAE National only

1.00 to 10.00 Years   Dubai, United Arab Emirates   13 Oct, 2023
edara
4 Jobs Openings
Job LocationDubai, United Arab Emirates
EducationNot Mentioned
SalaryNot Mentioned
IndustryTelecommunications
Functional AreaNot Mentioned

Job Description

The key role for Enterprise Back office agent is to process all MNMI Corporate renewal requests and respond to customer queries.Accountabilities

  • Attend Registration requests received from enterprise customer.
  • Follow up on the Customer registration request.
  • Verify customer documents and educate customers on the missing documents.
  • Create activity for customers to process the registration.
  • Follow up with document management team to ensure customer registration is processed.
  • Update the customer with the registration status.
  • Deactivate any number which is not approved by the customer during the renewal process.
  • Provide daily productivity reports and queue status.

Keyskills :

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