Develop and nurture an in-depth understanding of the product suite offered to clients.
Work with different internal and external teams and stakeholders to streamline merchant on boarding.
Establish and sustain strong relationships with clients and strive towards enhancing their overall operational and business performance.
Work closely with Customer Support to facilitate issue resolution, identify patterns in operational challenges and drive measures for issue reduction.
Coordinate and engage with multiple stakeholders within the client?s organization (IT, Marketing, Operations, etc.) as well as client partners (POS, aggregators) to address operational and business requirements.
